How to be Prepared for Any Storm

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With severe weather looming this summer, Verizon engineers and technicians are busily preparing the network to ensure customers can connect with their families and the resources they need when they need them most. Weather disasters can impact people’s ability to get out and about, can cause property damage, and in many cases can cause power outages. No matter the weather, the Verizon network will be ready.

Verizon Wireless offers these suggestions to ensure your tech gadgets and accessories are prepared for unexpected events.

  • Keep phone and tablet batteries fully charged – in case local power is lost – well before warnings are issued. It can help to have external power source like the mophie powerstation plus and car changers on hand, to be able to stay connected with emergency contacts and updated on local news.
  • Maintain a list of emergency numbers – police and fire agencies; power and insurance companies; family, friends and co-workers; etc. – and program them into your wireless devices before an emergency happens.
  • Use a free service such as Verizon Cloud, which provides 5GB of data storage, to save your contacts and other important information on a secure server in case your phone or tablet is lost or damaged.
  • Review the power outage checklist from the American Red Cross.
  • Use your tablet to photograph and catalogue your valuables and other household belongings for possible insurance claims.
  • Choose from hundreds of free weather, news, and safety-related apps and services for smartphones and tablets. Some of which include Weather: Universal ForecastThe Weather ChannelWeather Underground, and NOAA Now and other mobile resources from the National Oceanic and Atmospheric Administration.

Additionally, in the event of a local emergency or disaster, Verizon can deploy Cells On Wheels (COWs), Cells On Light Trucks (COLTs), Cellular Repeaters On Wheels (CROWs) and Generators On A Trailer (GOATs) at locations hit by any event to bring extra needed wireless capacity.

Verizon’s operations teams closely monitor the storm’s impact. Since the Verizon network facilities rely on power to deliver services to customers, back-up batteries and generators at key network facilities have been tested and fueled to keep power flowing to deliver services to customers in case of prolonged commercial power outages.

In addition, Verizon’s disaster recovery fleet of emergency vehicles stands ready for deployment to the affected region, if needed. The fleet includes a 51-foot mobile command center, two 53-foot mobile emergency calling centers, and satellite trailers.

For Verizon customers whose services may be affected by a storm, you can reach Verizon a number of different ways. Visit www.verizon.com/outage to report service-related issues, receive alerts, request repair and find helpful service-related FAQs.

Steve Van Dinter is Verizon's PR Manager for the Great Lakes area. As a tech enthusiast and former tech reporter, he loves showing people how their lives can be made easier thanks to use of new technologies.

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